Helpdesk Administrator - Cannon Street, London - 35k per annum CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.Details:
- Monday to Friday
- 8:00am to 17:00pm
- Hybrid role
- Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
- Check and maintain FM Helpdesk Inbox
- Schedule reactive and help desk call outs.
- Open and close jobs
- To review jobs received during the working day and allocate accordingly to Engineers.
- Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
- Support the Office & Contract Managers in the administration & delivery of departmental objectives
- Attending to queries should they arise
- General administration support
- Chasing and liaison daily
- Raising Corrective maintenance tasks following on from PPM completed tasks
- Organisation of day-to-day work to ensure that all key tasks are fulfilled
- Help Desk Experience
- Experience in FM
- General Administration
- CAFM knowledge
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