HSBC in Street to close
By Emma Dance
16th Mar 2022 | Local News
HSBC in Street will be closing in August.
The lender has announced that it is closing 69 branches across the UK, blaming a shift to online and mobile banking.According to HSBC fewer than 50% of its customers now actively use its branch network, with the average footfall declining by more than 50% since 2017.
The decision will affect around 400 staff. The news comes on the heels of an announcement in January last year of 82 branch closures. This latest round of closures means that there will 441 branches left in the UK, although only 96 will offer a full range of services. There will also be 172 cash service branches which will offer access to cash and some basic counter services, and 173 counter-less digital service branches using self-service technology. Jackie Uhi, head of HSBC UK's branch network, said: "Our branches continue to support people with their more complex banking needs, but the way we can do this has also evolved, with the addition of banking hubs, community pop ups and continued use of the Post Office network."We know that the majority of our customers have a preference to do much of their day-to-day banking online or via mobile, so we're removing locations where we have another branch nearby, and where there is a significant reduction in customers using face-to-face branch servicing.
"This will enable us to invest in locations where our customers are continuing to utilise the branch network, including updating technology and refurbishing branches." The Street branch will close on August 4.
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